Refunds and Cancellation Requests

All refund and cancellation requests must be made in writing to builders@wealthfactory.com within 30 days of purchase, including the purchase date. 

Refunds, Cancellations, and Billing Policy

All products, except Trials, are backed by a 30-day money back guarantee as stated on the website from which you purchased. Wealth Factory has the right to change the refund policy at any time, but such changes will be reflected on future orders not past orders.

Guarantee starts from, and includes, the purchase date. Purchase date and time is determined based on Central Time in the USA at the time of your purchase. Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued.

Physical products returned after the policy has expired may be shipped back to the customer.

For multi-payment and subscriptionoptions, only the first payment is refundable and only within the first 30 days of the multiple payment term. Subsequent payments are non-refundable but, of course, if you refund within the first 30 days, your card will no longer be billed for subsequent payments.

For any product refund, a refund request must be sent to our office, in writing, in order for a refund to be processed.

In your refund request, be sure to include ALL of your contact information with your request: Full Name, Email associated with your product or Subscription, and the name of the product, Subscription (if applicable), or course you wish to have refunded so we can find you in our systems. This is to prevent fraudulent orders.

Trial memberships are not eligible for refunds, but may be canceled during the trial period to turn off future billing.